John J Duncan
+61 (0) 2 9478 0801

John specialises in general insurance

Where did you study and when?

Waverley College Leaving Certificate and matriculated to Sydney University 1952.

What was your first job?

Workers’ compensation claims clerk at Farmers & Graziers Co-operative Grain Insurance & Agency Co Ltd (F&G)

Employment experience/history?

John worked in claims for nearly four years and then the underwriting department. He was a junior insurance inspector and rose through the ranks to become the chief city inspector. John joined F&G on July 16, 1953, and spent 28 years there before leaving on December 31, 1981, to work at JMD Insurances Pty Ltd, a brokerage he and his wife, Mary Anne, had established. The name changed to JMD Ross when Tim Ross joined in October 1988.

Time in the industry?

Since 1953

Why/how did you get your start in the industry?

John’s father was a doctor and had a patient who was general manager of F&G. He obtained a position for John as a trainee at F&G.

Specialty explained?

General insurance

What motivates you?

Being able to assist people.

Personal story of when insurance has helped you?

I remember the first time I had to visit a client. I was so scared I was sick. But meeting people in the industry and clients has helped develop me into the person I am today.

Personal interests and hobbies?

Golf, gardening, gym, reading and travel

Personal philosophy?

“Don’t treat clients as numbers. They are real people with names. You need to get to know your clients well, from a business perspective.”