Striving for excellence

JMD Ross strives for continuous excellence and are committed to swiftly rectifying grievances. Please contact the JMD Ross Complaint’s Manager to discuss further:



+61 (2) 9906 1199
Attention: Complaints Manager
JMD Ross Insurance Brokers Pty Ltd
PO Box 411
St Leonards NSW 1590

JMD Ross subscribes to the Insurance Brokers Code of Practice and the Australian Financial Complaints Authority (AFCA), a free customer service. If your complaint is not successfully resolved by our office within 30 days from the date reported to our office, it can be referred to AFCA to assist in making an independent assessment of your issue(s).



1800 931 678
Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC

Disclaimer: Applicable to Australian residents only. The information on this site is for general information purposes only and does not take into account your particular needs and objectives. For appropriate advice you should contact our office to determine which products and services are most appropriate for your needs. As the website does not include full details of any products referred to, you should read the respective policy wording that can be made available on request. We will not be liable to any individual or organisation for any damages whatsoever arising out of the use of the site.

© JMD Ross 2023 | ABN 59 001 706 289 | AFS Licence No 238356